Salesforce

Salesforce Course Content

Salesforce Administration Overview

 
CRM Overview
  • Introduction to CRM?
  • Why CRM?
 
Introduction to Cloud Computing & Salesforce.com
  • Cloud Computing – Overview
  • What is Software-as-a-Service (SaaS)?
  • Explain Platform-as-a-Service (PaaS)?
  • What is Infrastructure-as-a-Service (IaaS)?
  • What is Salesforce.com?
  • Advantages of Salesforce.com
  • Salesforce.com CRM Editions
 
Personal Setup
  • Managing Personal Information
  • Password Reset
  • User Management Overview
 
Salesforce Building Blocks
  • Standard Objects
  • Custom Application
  • Create custom Objects
  • Custom Fields
  • Create custom Tabs
  • Define dependent Pick lists
  • Customize page layouts
 
Relationship Types
  • Master-detail Relationship
  • Lookup Relationship
  • Many-to-Many Relationship
 
Validation Rules
 
Roll-up Up Summary and Formula Fields
 
Workflow Rules
  • Define workflow
  • Create Email template
  • Set up workflow rules
  • Set up workflow actions
 
Workflow Approval Process
 
Process Builder
 
Record types & Page Layouts
  • What is Record type?
  • How to create Record type?
  • Managing Record types
  • Creating Page Layouts
  • Page Layouts Assignment
 
Data security
  • Managing the Users
  • Creating Users
  •  Profiles Creating
  • Creating Roles
  • Create Groups
  • Set Organization Wide Defaults OWD)
  • Object-level Security
  • Field-level Security
  • Record-level Security
  • Sharing Rules
 
Reports & Dashboards
  • Report Overview
  • Create custom reports
  • Using filters
  • Using conditional highlighting
  • Custom summary formulas
  • Working with dashboards
 
Import & Export Data
 
Data Loader
 
Monitoring Organization Data
  • Debug logs and Email Logs
  • Login History
  • View Setup Audit Trail
  • Discuss Queue
  • Schedule Jobs
  • Apex Jobs
  • Bulk Data Load Jobs
 
 

 

Salesforce Development Overview

Apex Programming
  • Introduction to Apex
  • Language Constructs
  • Classes, Objects, and Interfaces
  • Writing Apex Classes
  • Developer Console
  • Debugging
  • Batch Apex
  • Deploying Apex
Apex Triggers
  • Trigger Events
  • Design Pattern and Best Practice
  • Bulk Triggers
  • Order of Execution
 
SOQL & SOSL
 
Apex Test Classes
 
Visual force Development
  • Introduction to Visual force
  • Standard Controllers
  • Standard List Controllers
  • Controllers and Controller Extensions
  • Overriding Buttons, Links, and Tabs with Visual force
  • Components
 
Salesforce.com Lightning Framework
  • Introduction to Salesforce Lightning
  • Open Source Aura Framework
  • Lightning Components
  • Lightning Event
  • Using the Developer Console Lightning
  • App Builder
  • Creating Apps
 
Live Project Discussion